Squaremouth compares travel insurance from every major provider in the United States. We back every policy we sell with our unique Zero Complaint Guarantee, our promise that every provider on our website will handle all claims fairly and honestly.
Every Squaremouth customer is invited to submit a travel insurance review about their experience with our providers. We combine these reviews with our sales data to provide an overall snapshot of each provider on squaremouth.com.
To provide the most accurate representation of each provider, we only allow customers who have purchased a policy on our website to submit a travel insurance review. We publish all reviews - both positive and negative - about a provider’s performance before, during, and after a customer’s trip.
We understand the importance of choosing a provider that has a reputation for handling claims fairly and honestly. For this reason, we give customers the ability to specifically view reviews from other customers who have filed claims, for every travel insurance provider on squaremouth.com. These reviews include useful information about the travel insurance claims process, including what was claimed for, how long the process took, and the result.
Every travel insurance review left on our website is published exactly as it’s written, without any alterations. We only monitor for profanity and obscenity.
Our providers are able to comment on customer reviews about their performance, but reviews cannot be deleted. This ensures we’re sharing complete, unbiased information with our customers, to provide the most useful travel insurance ratings available.
We ask for permission to request a review when a customer buys their policy. If this is granted, we email
our customers one time to allow them to submit a review on the following:
Experience Before the Trip
We ask each customer to provide an overview of the insurance provider’s performance before their trip:
Experience During the Trip
We ask each customer to rate their travel insurance provider’s performance during a trip:
Experience Filing a Claim
If a claim was filed, we ask each customer how their provider handled their claim:
As of March 2023, Squaremouth has been reviewed by 45,403 customers on ResellerRatings.com and has an average rating of 5 stars.
Hawaii Here We Come
"The specs of the plans were easy to read and understand. The plan choices covered all possibilities. The comparison feature was very important in making our decision much simpler."
Mark from AL
Piece of Mind at Low Cost
"Go big or stay home. Going into Idaho wilderness in the middle of winter. Piece of mind knowing I have great coverage in the event something unexpected occurs and things go terribly wrong."
Ronnie from TX
Love the Compare Tool
"Great set of filters let me zero in on coverage I needed that other comparison sites didn't allow me to specify Comparison tool let me easily compare key coverage points between options"
Debra from SD
Squaremouth is the number 1 rated finance and insurance company on third-party review website, ResellerRatings. Customer service has always been our number one priority at Squaremouth. We want to make sure we’re providing the best possible experience for our customers, every time, so we invite every customer to review their experience with us on ResellerRatings.com.
Our multi-award-winning customer service team is available on LiveChat seven days a week from 8am to 10pm ET, to help customers search and compare travel insurance to find the best policy for the trip for the lowest possible price. After each conversation, customers are able to leave a review of their experience.